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What types of media and ink do you offer?
All products are plotted using water-resistant, ultraviolet-resistant inks on paper, tyvek canvas, or heavy-duty canvas. [1] 120 gram (6.5 mil) premium bond paper, [2] [3] 373 gram (18 mil) archival canvas. All materials can be laminated for added durability and water resistance. Laminated products can also be marked with dry erase and water soluble markers. Due to the potential for environmental damage, we do not offer paper media without lamination.
What is your maximum print size?
Our maximum print size is 60" x 144". Plots larger than 60" wide can also be produced in two pieces and spliced together. NOTE: Oversized items may be subject to an additional shipping fee or shipped in separate sections to avoid exhorbitant shipping charges.
Can you mount, stretch, or frame my custom chart after printing?
Sorry, we don't do any mounting, stretching, or framing. We only print.
Do you offer quantity discounts?
Yes. Volume discounts will be offered (depending on the size of order).
How can I make an account on your website?
You will need to select an item to purchase and add it to the shopping cart and then proceed to checkout. The account creation process is next. Save information and it will be available next time you log in (no purchase necessary.)
*** For security purposes, credit card information is used only by our credit authorization service to secure approval. Credit card information is not stored in any manner and must be provided during both initial and subsequent online purchases.
Will my finished print have a white border?
Yes. All plots will have at least a 1/4" white margin on all sides. Larger plots will have at least 1" margins on all sides for mounting hardware (not included). If you would like us to trim the images so there are no margins, please include the request with your order.
What type of payments do you accept?
We accept Visa, MasterCard, and American Express in our store. Sorry, we cannot accept personal checks.
How will my order be shipped?
Your order will be shipped in a heavy duty mailing tube or a flat box, depending on the size.
Will I be charges Sales Tax?
Only shipments delivered in Florida will be charge 7% Sales Tax.
Other questions?
Send a quick question to info@hplane.com and we'll provide answers as quickly as possible. Or fill out our "Custom Request Form" or "Feedback Form" (upper right) for more detailed questions or comments.
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What types of aeronautical charts are available?
Higher Plane offers several beautiful and practical wall plots. We have two versions of the popular U.S. IFR/VFR Low Altitude Planning Chart. We also have VFR Sectionals, Terminal Area and Flyway Planning charts, as well as IFR Low Enroute and IFR Area charts. VFR charts are available for all 50 states and IFR charts are available for all states except Hawaii. These maps are perfect for planning room, office or hangar walls.
Are these the same charts issued by the government?
Yes. All maps are created using digital versions of official FAA/NACO charts.
What types of custom maps can be created?
The VFR sectional charts can be digitally stitched together creating a unique map centered on a location of your choice. Custom wall maps will cover approximately the same area as standard sectionals (1:500,000 approx. 325nm wide x 250nm tall.) All maps can also be plotted at larger, easier to read scales (1:360,000) or at larger sizes maintaining the original scale (450nm x 350nm.)
Can these custom charts by plotted at a reduced scale?
Although not recommended, your custom chart could be scaled down slightly if you have limited wall space. Reductions should be 10% or less from the standard published scales. Small text is already difficult to read and becomes VERY difficult when reduced. Enlargements are fine at any scale and make the charts easier to read while maintaining superior resolution.
How else can these maps be customized?
Mileage circles can be added to VFR Sectional and US Planning charts. Digitally supplied logos or artwork can also be added to virtually any large format product.
How do I know which maps can be customized?
All standard options become available when selecting products from our store. If you have any special requests, please select the Custom Request Button (upper-right) and we will contact you with details.
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Can I cancel my order?
You may cancel any order that has not entered production. Please contact us within 12 hours if at all possible. A refund will not be necessary since orders are not billed until products are shipped. Contact us as soon as possible if you want to cancel an order that is already in production. We will do what we can to assure your satisfaction.
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Do you ship to other countries outside the US?
No. We only ship to the United States (including Alaska and Hawaii).
How long does it take to receive my order?
It usually takes 2 to 5 days for processing and 2 to 3 days for shipping (approximately 4 to 8 days altogether). Orders with custom requests or lamination add several days to the process. Please allow 10 to 14 business days for special and/or laminated orders.
How will my order be shipped?
Your order will be shipped in a heavy duty mailing tube or a flat box, depending on the size.
Can my order be shipped to a P.O. Box?
No, sorry. Have your order mailed to an alternate, but reliable address - your friends house, a relatives house, or your job instead.
How much does shipping cost?
Shipping is free on typical orders. NOTE: Oversized orders may be subject to additional shipping charges.
How can I find out if my order has been shipped?
Contact us at info@hplane.com and we will reply with actual or estimated shipment details.
What if my order is damaged?
Please refuse delivery on any order that is damaged. We will follow up with the carrier and promptly send a replacement. If your order was indicated as delivered by the carrier (e.g., via delivery confirmation tag) we may refuse to re-ship your order.
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Can I get a refund on my order?
If you are not happy with an order that you receive, we will do what we can to make you satisfied. Contact us at returns@hplane.com. NOTE: Since most of our products are custom in nature, we are often unable to provide a refund.
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What if my order is incorrect?
We stand behind our products 100%. If we make an error in the printing process, or your image differs materially from the image you uploaded, please let us know. We will issue a Return Authorization number for you. Contact us at returns@hplane.com with return requests.
Can I return a custom order?
Contact us at returns@hplane.com with your concerns or questions. We will do our best to assure your satisfaction.
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Warnings
Cartographic information has been obtained from various sources believed to be reliable and accurate. Higher Plane assumes no responsibility for damages arising from errors or omissions.
Information provided on Higher Plane aeronautical product is provided by FAA/NACO and will eventually become obsolete. Higher Plane cannot guarantee accuracy of the information provided and assumes no responsibility for the use of this information.
Higher Plane wall charts are not intended to be used as a substitute for official government publication. All pilots must comply with FAR 91.103 and be familiar with all available information.
Your Privacy
Higher Plane will use personal information only for the purpose of providing services to its customers. Your personal information will not be shared, rented or sold without your permission. Financial information will only be shared with financial institutions for payment processing in accordance with strict security policies.
Limitations of Liability
In no event will Higher Plane, Inc. be liable to any party for any direct, indirect, special or consequential damages for any use of this site, or any other hyperlinked web site, including, without limitation, any lost profits, business interruption, loss of programs or other data on your information handing system or otherwise, even if Higher Plane, Inc. is expressly advised of the possibility of such damages.
Disclaimers
A link to a non-Higher Plane web site does not mean that Higher Plane endorses or accepts any responsibility for the content, or the use, of such site. It is the user's responsibility to take precautions to ensure that whatever is selected is free of such items as viruses, worms, Trojan horses and other items of a destructive nature.
Information on this Site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Higher Plane may make improvements and/or changes in the materials contained in or described on this site at any time without notice. Higher Plane may also make changes in these Terms and Conditions without notice. User is bound by such revisions and should therefore periodically visit this page to review the then current Terms and Conditions.
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